Peterborough /PeterboroughVillages /Oundle /Market Deeping /Ramsey
Our aim is to provide the most ideal possible care for every individual.
To promote and develop a domiciliary care service supporting individuals in their wish to remain safe in their own homes.
To undertake needs assessment, planning appropriate packages of care with the involvement of the Service User and if appropriate relative or other professional services, delivering a high-quality cost-effective and safe care service.
To train and support care workers in all aspects of domiciliary care.
What makes our services different?
The staff allocated to support you will be chosen in order to match their skills with your needs, and also to minimise travelling distances in order to support good time attendance. In addition to the direct support staff the Registered Manager works 40 hours per week, most of which should be in addition to the levels displayed. In certain circumstances, the manager may be included within the staffing levels described. Staffing levels may be changed at the discretion of the Manager if there are particular needs. Care staff work on a rota system which ensures that the service is staffed by the appropriate number and skill mix, including weekends and public holidays. New employees are inducted to National Training Organisation standards within 12 weeks of employment. We manage and train our employees with the aim that all of our carers are offered to achieve QCF level 2. All other employees receive the training appropriate to their work, for example Food Hygiene for catering staff. All employees receive annual training in health and safety matters such as moving and handling, fire awareness and procedures, adult protection issues, and a range of other matters.
New employees are inducted to National Training Organisation standards within six weeks of employment, and complete an NTO approved foundation level training course during their first six months. We manage and train our employees with the aim that all of our carers achieve QCF Diploma Level 2. All other employees receive the training appropriate to their work. All employees receive annual training in health and safety matters such as moving and handling, fire awareness and action, health and safety and a range of other areas.
we care about your safety and your wellbeing, we recruit the best staff and we retain them, and we do not tolerate abuse to either our service users or our staff.
we listen to you and your family feedback at any time of the day or the night.
We can offer a free, no obligation home care assessment which will be completed by one of our senior experienced members.